Canon XA11 Compact Full HD Camcorder - Black
Review: 5 - "A masterpiece of literature" by , written on May 4, 2006
I really enjoyed this book. It captures the essential challenge people face as they try make sense of their lives and grow to adulthood.
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Canon XA11 Compact Full HD Camcorder - Black

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Canon XA11 Compact Full HD Camcorder - Black

Buy Canon Printers online in Uganda from Gadget Boss Uganda and Enjoy Fastest Door to Door Delivery With Flexible Payment On Delivery. Enjoy More shopping from a Wide range of Original Canon Products like Cameras, Printers and many more only at www.gadgetboss.ug

The XA11 Professional Camcorder combines an advanced HD CMOS Pro Image Sensor, the powerful DIGIC DV 4 Image Processor and a versatile 20x High Definition optical zoom lens with a focal length range of 26.8–576mm to produce Full HD content of incredible caliber. The Wide DR Gamma and Highlight Priority modes help ensure a natural range of tones and colors for realistic and eye-catching results. Recorded video remains stable thanks to a reliable 5-axis image stabilization system. Two XLR terminals mean sophisticated and convenient audio recording on two separate channels. Ideal for a wide variety of applications, the XA11 delivers outstanding video quality in a powerful, versatile and portable package.

Whether recording in government halls, wedding venues, events or corporate environments, the XA11 Professional Camcorder delivers high performance and quality in a powerful, versatile and portable package.

An advanced HD CMOS Pro Image Sensor, the powerful DIGIC DV 4 Image Processor and a versatile 20x High Definition optical zoom lens with a focal length range of 26.8-576mm combine to produce Full HD content of incredible caliber. The Wide DR Gamma and Highlight Priority modes help ensure a natural range of tones and colors for realistic and eye-catching results.

Recorded video remains stable thanks to the XA11’s reliable 5-axis image stabilization system. Two XLR terminals mean sophisticated and convenient audio recording on two separate channels. Ideal for a wide variety of applications, the XA11 can open new recording possibilities with its outstanding video quality in a powerful, versatile and portable package.
1.5

Key Features:
Genuine Canon 20x High Definition Optical Zoom Lens
The XA11 Professional Camcorder features a Genuine Canon 20x HD Zoom Lens that provides a highly versatile zoom range with 35mm equivalent of 26.8–576mm, and a minimum object distance of just 23.6 inches (60cm) to help capture powerful recordings near and far. The impressive image quality is enhanced by an 8-blade Circular Aperture design, which helps to avoid the “starburst” effect of point light sources in non-circular aperture designs. Out-of-focus areas are smooth, natural and appealing. An endless-type focus and zoom control includes user-programmable direction and sensitivity modes. Zoom speed can be set to either a variable or constant (with 16 levels) speed setting, with Fast, Normal or Slow zoom speed levels.

Advanced HD CMOS Pro Image Sensor with Impressive Low-light Performance
For incredibly sharp and detailed high-definition video recording, the XA11 Professional Camcorder features a 1/2.84-inch, 2.91 Megapixel HD CMOS Pro Image Sensor that captures approximately 2136×1362 pixels. Thanks to the sensor’s high sensitivity, the XA11 helps provide vivid, accurate recording through an excellent signal-to-noise ratio.

Superb Low-light PerformanceFeaturing a low-luminance noise rating of +3 dB, the XA11 Professional Camcorder is able to capture clear, sharp images with incredible detail even in low light.

Full HD 1920×1080 Recording Capabilities
Multiple recording modes, resolutions and frame rates make the XA11 Professional Camcorder creatively flexible and adaptable to virtually any production environment. It can record in Full HD resolution in both AVCHD and MP4 recording codecs, at multiple bit rates, and even simultaneously.

Simultaneous HD- and Web-version Dual RecordingDual Recording offers format choices that are useful for various post-capture options. The DIGIC DV 4 Image Processor and dual SD card slots enable simultaneous recording in AVCHD format and web-ready MP4 format, as well as MP4 at different bit rates.

Native 24p RecordingA must for serious filmmaking work, Native 24p matches the frame rate of a traditional film camera, giving the same cadence and temporal motion for “film-like” quality.

Outstanding Image Reproduction
The XA11 Professional Camcorder represents Canon’s Full HD System, delivering truly excellent image quality and reproduction in a wide range of shooting situations. With its 20x Optical Zoom HD Video lens, its HD CMOS Pro Image Sensor and the powerful DIGIC DV 4 Image Processor working together to capture and process the images at hand, the XA11 is positioned to deliver HD video that is nothing short of stunning.

3.0-inch LCD Capacitive Touchscreen with Tiltable Electronic Viewfinder
The 3.0-inch 460,000 dot LCD display provides vivid colors and high contrast. A wide-view angle (over 80° at all angles) aids in composition versatility, and regular chromaticity adjustments, which are prompted by the camcorder, help ensure correct brightness and faithful color reproduction.

Electronic ViewfinderThe 0.24-inch tilt-type color electronic viewfinder on the XA11 Professional Camcorder has 100% field of view, and 1.56 million dots of resolution help ensure critical focus adjustment, with peaking applied if necessary. A joystick located to the right of the viewfinder, where the thumb rests, enables control of camera settings on the viewscreen without having to use touch panel controls.
Dual SD Card Slots

SDHC/SDXC Card-compatibleThe XA11 Professional Camcorder is compatible with universal SDHC and SDXC memory cards, which provide super-high capacity and ultra-fast data transfer.

When AVCHD/MP4 recording has continued for 12 hours, it will automatically stop.
A variable bit rate is applicable in each case.

Double-slot SD Card Recording for Instant BackupFor safety and convenience, double-slot recording allows you to record simultaneously to each of the two SD memory card slots, providing an instant backup for your footage.

Relay Recording for Continuous, Long-run RecordingWith Relay Recording, the XA11 Professional Camcorder automatically switches video recording from one SD memory card to the other when the first memory card becomes full.
Wide DR Gamma (600%)

For natural and realistic-looking image capture that faithfully represents the scene at hand, the XA11 Professional Camcorder features a Wide DR Gamma mode. By suppressing overexposure in high brightness areas of the composition, this mode helps achieve a wide dynamic range of 600% to produce seamless tone gradations, resulting in smooth detail, accurate color and virtually no blown-out highlights.

Highlight Priority Mode with View Assist Function
To capture highly saturated, realistic colors and to convey gradation characteristics as perceived by the eye, the XA11 Professional Camcorder has a Highlight Priority mode that achieves effects similar to HDR modes in other camcorders. By reducing the mid- to high-brightness compression of the standard gamma mode, the Highlight Priority mode helps to prevent loss of detail in high brightness areas. Designed for display on a bright LCD TV, videos captured in Highlight Priority mode should be shown at a high brightness setting to help ensure accurate portrayal of the effect.

When using the XA11 Professional Camcorder in Highlight Priority mode, the View Assist function increases brightness and medium tone gamma in the camera’s viewfinder or LCD panel. This allows images to be displayed with the brightness and gradation with which they are being recorded or reviewed, helping to ensure the subjects look natural and realistic.

Intelligent Optical Image Stabilization System
The XA11 Professional Camcorder offers a powerful optical image stabilization system suited to help reduce image blur in a wide variety of shooting situations. The different image stabilization options can be selected manually, or Intelligent IS can use an automatic detection system to identify the proper stabilization mode for the situation. Featured on the XA11 is Dynamic Mode, which provides electronic correction of roll and tilt.

Dynamic ISUsed for image stabilization at the wide end, Dynamic IS builds on translational (up-down/left-right) stabilization, adding roll axis correction, horizontal roll correction and vertical roll correction for five-axis correction. Image distortion is substantially reduced, even when shooting while in motion.

Macro ISMacro IS corrects angular and shift-type shake in wide-angle shots.
Powered IS*Used for image stabilization in telephoto shooting, Powered IS corrects for low-frequency camcorder shake.
* During Intelligent IS (AUTO mode), Powered IS can be set to ON or OFF.

Ergonomic, Portable Design
Weighing less than three pounds including the detachable handle, battery and lens hood – and less than two pounds without – the XA11 Professional Camcorder is ideal for high-action shoots when both speed and mobility are essential, and where keeping a low profile is an added benefit. Though small in size, this camcorder sacrifices nothing when it comes to professional functionality. It features a “seesaw” style zoom lever, manual focus/zoom ring and joystick for easy control and an electronic viewfinder that can tilt up to 45° for low-angle shooting. It also has five Assign Buttons to help it fit to your operational needs.

Two Phantom-powered XLR Audio Inputs with Manual Gain Control
A stereo microphone is incorporated into the XA11 Professional Camcorder, and two XLR audio inputs with +48 V phantom power are on the detachable handle unit. The built-in microphone provides outstanding audio in fast-paced situations while the XLR inputs provide connectivity to external microphones and other professional audio devices. If you choose, the built-in microphone and XLR input can be used simultaneously.

Audio is recorded in 16-bit PCM format at 48 kHz for amazing quality and fidelity. And both the built-in microphone and XLR inputs have the option for automatic or full manual gain control. To prevent variations in the recorded audio level, the dial can also be locked.

The XA11 also includes a 3.5mm headphone terminal with 16 volume settings for accurate audio monitoring.
Ultra-compact with Detachable Handle

A detachable handle provides the user with expanded audio performance and added flexibility. Removing the handle allows the camcorder to be made more compact for convenient storage when travelling. Included on the handle are the following terminals, controls and monitors:

Two built-in XLR audio input terminals with phantom power

  • Accessory shoe (cold)
  • External microphone holder
  • Manual audio level control
  • Zoom control and record start/stop button
  • Infrared light
  • Tally lamp
High Definition Peaking for Focus Assist

To enhance focusing capability, the XA11 Professional Camcorder provides Focus Assist. It includes enlargement, which helps in capturing your subject in razor-sharp focus. It works by providing a 2x magnification of your subject, which is automatically cancelled when you start recording. Also included is color peaking, which shows the shooting object’s focused areas in actual colors.

Assignable Buttons for Custom Shooting
The XA11 Professional Camcorder is equipped with five assignable buttons so that the camcorder can be tailored to the specific preferences or needs of the user.

  • Button 1 is preset as AF/MF.
  • Button 2 is preset as Pre REC.
  • Button 3 has no preset.
  • Button 4 has no preset.
  • Button 5 is preset as Rec Review.
Infrared Shooting Mode for Extreme Low-light Conditions

The XA11 Professional Camcorder features an Infrared Mode allowing the capture of video in conditions with little to no ambient light. Compared to the XA25 and XA20, the XA11 can shoot at brightness levels that are approximately 1.4 times more sensitive, and allows low-light capture by removing the infrared cutoff filter from the optical path. Its specially designed lens coating allows the infrared light to pass through to the image sensor. Additionally, the detachable handle of the XA11 features an infrared emitter with a diffuser to shoot appealing infrared imagery even in complete darkness. For nighttime videographers or law enforcement users, the benefits of a compact, high-performance camcorder for shooting in such conditions are obvious. Without the need to add lights, the shooter can save time on set-up. Also, the XA11 gives the option of recording in white or green mode.

Connectivity to Various Inputs and Outputs
Not only does the XA11 Professional Camcorder provide the user with incredible control over the image, it also provides immense creative freedom when it comes to inputs and outputs, including:

  • HDMI Output (HDMI mini connector, time code can be superimposed)
  • Composite Video Output (3.5mm)
  • USB Hi-Speed Terminal
  • (2) XLR Audio Input (when handle is attached) (See audio section for more details)
  • Microphone Input (3.5mm) (See audio section for more details)
  • Headphone Jack (3.5mm) (See audio section for more details)
  • Accessory Shoe (when handle is attached)


Advanced Display Features: Zebra, Color Bars and Test Tone
Color bars and test tone can be selected and recorded. The color bars comply with the SMPTE standard. -12 dB, -18 dB or -20 dB can be selected as the test tone.
Enhanced zebra pattern (70% or 100%) indicates “blown out” or high brightness areas to help you set the proper exposure.

The white balance control has six available presets selectable through a variety of day and artificial light conditions (Daylight, Shade, Cloudy, Fluorescent, Fluorescent H and Tungsten), as well as two manual white balance settings. Color temperature may also be manually set from 2,000K to 15,000K in 100K increments for more precise adjustment.

Impressive Slow and Fast Motion, including Interval Recording from 2x to 1200x
Slow and Fast Motion Modes allow the XA11 Professional Camcorder to record a different frame rate than the playback frame rate (only in MP4 recording modes), for a fast or slow motion effect during playback. Since the camera is recording real frames and modifying the playback rate, there is virtually no quality loss and maximum image quality is maintained. Additionally, interval recording allows the user to record frames at specified intervals, providing time-lapse recording of up to 1200x and slow motion down to 0.4x of the original speed.

Specifications in detail

Image Sensor

Sensor

1/2.84 inch type HD CMOS Pro

Filter

RGB Primary Colour filter (Bayer array)

Total Pixels

3.09 megapixels (2208 x 1398)

Effective pixels per sensor

2.91 megapixels (2136 x 1362)

Minimum illumination

Low Light Mode Approx. 0.1 Lx.
Auto Mode (Auto Slow Shutter selected Approx. 1.0Lx

Horizontal Resolution

900 TV lines (External via SDI, XA15)

Lens

Zoom ratio

20 x Optical

Focal Length

3.67 - 73.4mm (35mm equivalent: 28.8 - 576mm) 1

Minimum focus distance

60cm (throughout zoom range);
10mm ( Wide MACRO setting)

ND filter

Built-in gradation ND filter

Zoom control

Zoom rockers on body and handle;
Selectable manual zoom/focus ring on lens;
Selectable High Speed and Soft Zoom modes available.

Zoom Speed

Zoom Rocker:
Variable speed/Fixed speed (Fast/Normal/Slow, 16 speed level settings available in each mode);
Grip zoom:
Fixed speed (Fast/Normal/Slow, 16 speed level settings available in each mode)
Zoom Ring: As operation speed

Focus control

Manual  control via focus ring, automatic (Instant AF, Medium AF, TV AF, Face Detection AF, Face Only AF), Push AF

Iris control

Ring control;  Full Auto

Aperture range

f1.8 - f16

Filter diameter

58mm

Lens elements/groups

12/10

Aperture blades

8 Blade Circular Aperture

Image stabilization system

Dynamic IS and Powered IS, 5 Axis image stabilisation

Digital zoom/Teleconverter

2 x Tele Converter, x400 Digital Zoom

Image Processor

Type

DIGIC DV 4

Sampling accuracy

4:2:0 AVCHD/MP4

Bit depth

8 bit

Exposure Control

Exposure metering

Centre-weighted average metering: In the P, Av, Tv, Cinema, Portrait, Sports,
Low Light and IR modes
Segment evaluative metering: Snow, Beach, Sunset, Spotlight, Night modes
No metering: Fireworks; Fixed exposure [1/60 sec. (PAL: 1/50 sec.)],
M (manual exposure);

Exposure control

AUTO mode: Smart Auto,
Manual mode: P, Tv, Av, M (manual exposure), SCN (Portrait, Sports, Snow, Beach,
Sunset, Night, Low Light, Spotlight, Fireworks)
Cinema mode: P, Tv, Av, M

Exposure Compensation

± 12 steps, Displayed as EV value; 0  EV -  ±3.0 EV

Auto Exposure mode

Full Auto

Push Auto Iris

No

Gain Control setting

Full Auto/AGC Limit/Manual

Auto Gain Control limit

In manual exposure (P, Av, and Tv modes): 0-24 dB (in 1 dB increments),
In the Cinema mode: 0-18 dB (in 1 dB increments),
In the Wide DR mode: 6-24 dB (in 1 dB increments)

Gain setting

During M (manual) shooting: The gain can be set in 1 dB steps from 0 dB to 24 dB.
In the cinema mode: The gain can be set in 1 dB steps from 0 dB to 18 dB.
When Image Effects is set to “Look” and Wide DR is set, the lowest sensitivity is 6 dB

Shutter

Control Modes

Full Auto / Manual control (Auto; Speed; Angle; Clear Scan (CS); Slow Shutter (SLS); IR Slow Shutter)

Shutter speed

1/6  to 1/2000 depending on frame rate and operating mode

Clear Scan

No

Infrared

Infrared shooting mode

YES (green or white)

Built-in IR lamp

YES, in handle unit

Misc.

Stored Configurations

Cinema standard,  Vivid, Dream, Cool, Sepia, Old Movies, Memory
Wide DR, Highlight Priority

Storage Medium

SD/SDHC memory card

Colour Bars

YES (SMPTE or EBU), with 1KHz Tone (Tone via Audio Menu)

Recording

Video storage media

SD Card x 2
Dual Format recording, Double slot (simultaneous) recording and Relay (continuous) recording possible.

Type

SD card Class 4 or higher, Class 6 & 10 recommended for 35Mbps MP4 recording

Recording time

128GB SD Card:MP4: up to 8 Hours (50P @35Mbps)
AVCHD  up to 10 hours 10 Minutes (5p @28Mbps)

Recording file format

MPEG-4/AVC/H.264

Recording format

AVCHD: 28/24/17/5Mbps
MP4:  35/24/17/9/3 Mbps;
All modes variable bit rate, 4:2:0 colour sampling

Recording frame rate (PAL model)

AVCHD:
28Mbps 50.00P,1920 x 1080, 24/17Mbps 1920 x 1080 50.00i/PF25
5Mbps 1440 x 1080  50i/PF25
MP4:
35Mbps 1920 x 1080: 50P
24/17Mbps 1920 x 1080:25P
8/4 Mbps   1280 x 720: 25P
3Mbps    640 x 360: 25P

Slow/Fast motion

YES (MP4 recording Only)
50.00P (35 Mbps) x2 17.5 Mbps
25.00P (24 Mbps or 17 Mbps) x0.5, x2, x4, x10, x20, x60, x120, x1200

Interval Record

NO

Frame Record

YES.  2, 6 or 12 frames

Pre Record (cache record)

YES (3 seconds)

Scan Reverse

YES.  Vertical/horizontal/both

Audio

Recording

16-bit 4ch or 2ch (48 kHz) linear PCM

Control

Audio limiter, Auto/manual settings via control dials on handle

Microphone attenuation

YES

Microphone level meter

YES

Photo storage media

SD/SDHC/SDXC memory card

Still quality

During video recording: 1920 x 1080 in 1920 x 1080 or 1440 x 1080 mode,
1280 x 720; 1280 x 720 mode
During playback:  1920x1080

White Balance

Auto

New white sampling system FAWB. Settings include auto, set 1, set 2, colour temperature
setting and pre-set.

Preset

Six presets: [Daylight: approx. 5,400K], [Shade: approx. 8,000 - 8,500K],
[Cloudy: approx. 6,500K], [Tungsten (incandescent or halogen bulb): approx. 3,100K],
[Fluorescent H (3-wavelength fluorescent): approx. 7,000K],
[Fluorescent (white fluorescent): 5,000K]

Colour temperature

The colour temperature (Kelvin) setting ranges from 2,000K to 15,000K (in 100K steps).
WB cannot be selected in the SCN or AUTO mode. Auto adjustment range: 2,800K - 8,000K

Time code

Countup system

Regen, RecRun, Free Run, External, Hold

Start value setting

“00:00:00:00”, Set/Reset selectable

Panel

Type

Capacitive Touch Panel

Size

3.0-inch (7.5 cm)

Dots

Approx. 460,000 dots

Image quality adjustments

Brightness

Adjustable

Yes

Wave Form Monitor

No

Focus Assist

Peaking; Magnifying; Edge Monitor (using  waveform display)

Peaking

Yes. Colour selectable

Zebra

Yes. 70% or 100%

Markers

On/Off ; Level (White/Grey), and Grid (White/Grey)

Electronic View Finder (EVF)

Size

0.24-inch (0.61 cm),

Dots

approx. 1.56 million dots,

Adjustable

Vertical tilt, up to 45°

Field of View Coverage

100%

Correction lens

+ 2.0 to -5 dioptre

Inputs/Outputs

Audio in

x2 XLR Input on Handle Unit. Line, Mic or 48V Phantom Power), 3.5mm microphone input jack

Headphone output

3.5mm stereo jack

HDMI

YES

USB

YES (Mini-B, USB 2.0 Hi-Speed, output only)

HD/SD-SDI output

YES, BNC, output only, Video, embedded audio and time code. (XA15 Only)

LAN

No

AV terminal

3.5mm mini jack (output only for video and audio)

DC input

YES

Remote Control Terminal

No

Other Features

Tally lamp

YES in Handle Unit

Accessory shoe

YES (cold shoe)

Custom Button Assignment

YES 5 Assignable Buttons. Select from: Powered IS / BLC Always On / Face Only AF / Video Snapshot / WB Priority / Pre Rec / IR Light / Audio Output CH / [AF/MF] /Rec Review / Rec.Programs / BLC Always On / White balance / AGC Limit / Focus / Exposure / Audio Scene / Mic level / Zoom / Image Stabilizer / Image Effects / [Off]

Custom Dial

Yes. Tv/Av/Manual exposure/AGC Limit/Exposure/Off

Wireless LAN standards

None

Supported Wi-Fi Functions

None

Supported Browser for Remote Operation

None

Remote Operation Control Features

None

Live view image Resolution

None

Authentication Systems

None

Encryption

None

GPS Information (Optional Accessory)

Real-time display of Latitude, Longitude, Elevation, UTC and Satellite Reception

Accessories

Supplied

Lens hood with barrier, Mic holder unit (w/ screw), Handle unit (HDU-1), Compact power adapter (CA-570), AC cord , Battery Pack BP-820

Optionals

Canon Battery Pack BP-820 (supplied)/BP-828,Canon Compact Power Adapter CA-570 (supplied with XA15/XA11)
Canon Battery Charger CG-800E, Canon High speed HDMI cable HTC-100, Canon High speed HDMI cable HTC-100/ High speed HDMI cable HTC-100/S, Canon Stereo Video Cable STV-250N,Canon Interface Cable IFC-300PCU/S / IFC-400PCU, Canon Tele Converter TL-H58, Canon Wide Attachment WA-H58,
Canon Soft Carrying Case SC-1000, SC-2000, Canon Wrist Strap WS-20, Canon Shoulder Strap SS-600/650, Canon PROTECT Filter 58 mm, Canon ND4-L Filter 58 mm, Canon ND8-L Filter 58 mm, Canon GPS Receiver GP-E2
Canon Battery Video Light VL-10Li/VL-10LiII
Canon Battery Pack BP-900 series (for VL-10Li/VL-10LiII)
Canon Compact Power Adapter CA-910/920/930 (charges BP-900 series battery packs)
Canon Car Battery Adapter CB-910/920 (for charging the BP-900 series)

Power

Power Consumption

Max 4.9W (Approx.) MP4 recording, 35Mbps

Battery

BP-820(supplied)BP-828 (Optional)

Continuous Recording Time

MP4 recording, 35Mbps: 145 Minutes (BP-820); 220 Minutes (BP-828)(approx.)

Size and Weights

Dimensions

Approx. 131 x 180 x 231 mm (approx. 5.2 x 7.1 x 9.1 in.)
[Including lens hood, mic holder unit, and handle unit]

Weight (camera only)

XA15: Approx. 750 g (1.7 lb) XA11: Approx. 745 g (1.6 lb)

Weight (fully equipped)

XA15: Approx. 1140 g (2.5 lb)
XA11: Approx. 1135 g (2.5 lb)
Includes lens hood, mic holder unit, handle unit, BP-820, and 1 memory card

Operating Temperature range

Approx. -5 to 45°C, 60% (relative humidity)
Approx. 0 to 40°C, 85% (relative humidity)

Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures. Thank you!

Make your order here today and have Gadget Boss Uganda deliver it right at your most convenient picking point or doorstep

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Canon XA11 Compact Full HD Camcorder - Black

Buy Canon Printers online in Uganda from Gadget Boss Uganda and Enjoy Fastest Door to Door Delivery With Flexible Payment On Delivery. Enjoy More shopping from a Wide range of Original Canon Products like Cameras, Printers and many more only at www.gadgetboss.ug

The XA11 Professional Camcorder combines an advanced HD CMOS Pro Image Sensor, the powerful DIGIC DV 4 Image Processor and a versatile 20x High Definition optical zoom lens with a focal length range of 26.8–576mm to produce Full HD content of incredible caliber. The Wide DR Gamma and Highlight Priority modes help ensure a natural range of tones and colors for realistic and eye-catching results. Recorded video remains stable thanks to a reliable 5-axis image stabilization system. Two XLR terminals mean sophisticated and convenient audio recording on two separate channels. Ideal for a wide variety of applications, the XA11 delivers outstanding video quality in a powerful, versatile and portable package.

Whether recording in government halls, wedding venues, events or corporate environments, the XA11 Professional Camcorder delivers high performance and quality in a powerful, versatile and portable package.

An advanced HD CMOS Pro Image Sensor, the powerful DIGIC DV 4 Image Processor and a versatile 20x High Definition optical zoom lens with a focal length range of 26.8-576mm combine to produce Full HD content of incredible caliber. The Wide DR Gamma and Highlight Priority modes help ensure a natural range of tones and colors for realistic and eye-catching results.

Recorded video remains stable thanks to the XA11’s reliable 5-axis image stabilization system. Two XLR terminals mean sophisticated and convenient audio recording on two separate channels. Ideal for a wide variety of applications, the XA11 can open new recording possibilities with its outstanding video quality in a powerful, versatile and portable package.
1.5

Key Features:
Genuine Canon 20x High Definition Optical Zoom Lens
The XA11 Professional Camcorder features a Genuine Canon 20x HD Zoom Lens that provides a highly versatile zoom range with 35mm equivalent of 26.8–576mm, and a minimum object distance of just 23.6 inches (60cm) to help capture powerful recordings near and far. The impressive image quality is enhanced by an 8-blade Circular Aperture design, which helps to avoid the “starburst” effect of point light sources in non-circular aperture designs. Out-of-focus areas are smooth, natural and appealing. An endless-type focus and zoom control includes user-programmable direction and sensitivity modes. Zoom speed can be set to either a variable or constant (with 16 levels) speed setting, with Fast, Normal or Slow zoom speed levels.

Advanced HD CMOS Pro Image Sensor with Impressive Low-light Performance
For incredibly sharp and detailed high-definition video recording, the XA11 Professional Camcorder features a 1/2.84-inch, 2.91 Megapixel HD CMOS Pro Image Sensor that captures approximately 2136×1362 pixels. Thanks to the sensor’s high sensitivity, the XA11 helps provide vivid, accurate recording through an excellent signal-to-noise ratio.

Superb Low-light PerformanceFeaturing a low-luminance noise rating of +3 dB, the XA11 Professional Camcorder is able to capture clear, sharp images with incredible detail even in low light.

Full HD 1920×1080 Recording Capabilities
Multiple recording modes, resolutions and frame rates make the XA11 Professional Camcorder creatively flexible and adaptable to virtually any production environment. It can record in Full HD resolution in both AVCHD and MP4 recording codecs, at multiple bit rates, and even simultaneously.

Simultaneous HD- and Web-version Dual RecordingDual Recording offers format choices that are useful for various post-capture options. The DIGIC DV 4 Image Processor and dual SD card slots enable simultaneous recording in AVCHD format and web-ready MP4 format, as well as MP4 at different bit rates.

Native 24p RecordingA must for serious filmmaking work, Native 24p matches the frame rate of a traditional film camera, giving the same cadence and temporal motion for “film-like” quality.

Outstanding Image Reproduction
The XA11 Professional Camcorder represents Canon’s Full HD System, delivering truly excellent image quality and reproduction in a wide range of shooting situations. With its 20x Optical Zoom HD Video lens, its HD CMOS Pro Image Sensor and the powerful DIGIC DV 4 Image Processor working together to capture and process the images at hand, the XA11 is positioned to deliver HD video that is nothing short of stunning.

3.0-inch LCD Capacitive Touchscreen with Tiltable Electronic Viewfinder
The 3.0-inch 460,000 dot LCD display provides vivid colors and high contrast. A wide-view angle (over 80° at all angles) aids in composition versatility, and regular chromaticity adjustments, which are prompted by the camcorder, help ensure correct brightness and faithful color reproduction.

Electronic ViewfinderThe 0.24-inch tilt-type color electronic viewfinder on the XA11 Professional Camcorder has 100% field of view, and 1.56 million dots of resolution help ensure critical focus adjustment, with peaking applied if necessary. A joystick located to the right of the viewfinder, where the thumb rests, enables control of camera settings on the viewscreen without having to use touch panel controls.
Dual SD Card Slots

SDHC/SDXC Card-compatibleThe XA11 Professional Camcorder is compatible with universal SDHC and SDXC memory cards, which provide super-high capacity and ultra-fast data transfer.

When AVCHD/MP4 recording has continued for 12 hours, it will automatically stop.
A variable bit rate is applicable in each case.

Double-slot SD Card Recording for Instant BackupFor safety and convenience, double-slot recording allows you to record simultaneously to each of the two SD memory card slots, providing an instant backup for your footage.

Relay Recording for Continuous, Long-run RecordingWith Relay Recording, the XA11 Professional Camcorder automatically switches video recording from one SD memory card to the other when the first memory card becomes full.
Wide DR Gamma (600%)

For natural and realistic-looking image capture that faithfully represents the scene at hand, the XA11 Professional Camcorder features a Wide DR Gamma mode. By suppressing overexposure in high brightness areas of the composition, this mode helps achieve a wide dynamic range of 600% to produce seamless tone gradations, resulting in smooth detail, accurate color and virtually no blown-out highlights.

Highlight Priority Mode with View Assist Function
To capture highly saturated, realistic colors and to convey gradation characteristics as perceived by the eye, the XA11 Professional Camcorder has a Highlight Priority mode that achieves effects similar to HDR modes in other camcorders. By reducing the mid- to high-brightness compression of the standard gamma mode, the Highlight Priority mode helps to prevent loss of detail in high brightness areas. Designed for display on a bright LCD TV, videos captured in Highlight Priority mode should be shown at a high brightness setting to help ensure accurate portrayal of the effect.

When using the XA11 Professional Camcorder in Highlight Priority mode, the View Assist function increases brightness and medium tone gamma in the camera’s viewfinder or LCD panel. This allows images to be displayed with the brightness and gradation with which they are being recorded or reviewed, helping to ensure the subjects look natural and realistic.

Intelligent Optical Image Stabilization System
The XA11 Professional Camcorder offers a powerful optical image stabilization system suited to help reduce image blur in a wide variety of shooting situations. The different image stabilization options can be selected manually, or Intelligent IS can use an automatic detection system to identify the proper stabilization mode for the situation. Featured on the XA11 is Dynamic Mode, which provides electronic correction of roll and tilt.

Dynamic ISUsed for image stabilization at the wide end, Dynamic IS builds on translational (up-down/left-right) stabilization, adding roll axis correction, horizontal roll correction and vertical roll correction for five-axis correction. Image distortion is substantially reduced, even when shooting while in motion.

Macro ISMacro IS corrects angular and shift-type shake in wide-angle shots.
Powered IS*Used for image stabilization in telephoto shooting, Powered IS corrects for low-frequency camcorder shake.
* During Intelligent IS (AUTO mode), Powered IS can be set to ON or OFF.

Ergonomic, Portable Design
Weighing less than three pounds including the detachable handle, battery and lens hood – and less than two pounds without – the XA11 Professional Camcorder is ideal for high-action shoots when both speed and mobility are essential, and where keeping a low profile is an added benefit. Though small in size, this camcorder sacrifices nothing when it comes to professional functionality. It features a “seesaw” style zoom lever, manual focus/zoom ring and joystick for easy control and an electronic viewfinder that can tilt up to 45° for low-angle shooting. It also has five Assign Buttons to help it fit to your operational needs.

Two Phantom-powered XLR Audio Inputs with Manual Gain Control
A stereo microphone is incorporated into the XA11 Professional Camcorder, and two XLR audio inputs with +48 V phantom power are on the detachable handle unit. The built-in microphone provides outstanding audio in fast-paced situations while the XLR inputs provide connectivity to external microphones and other professional audio devices. If you choose, the built-in microphone and XLR input can be used simultaneously.

Audio is recorded in 16-bit PCM format at 48 kHz for amazing quality and fidelity. And both the built-in microphone and XLR inputs have the option for automatic or full manual gain control. To prevent variations in the recorded audio level, the dial can also be locked.

The XA11 also includes a 3.5mm headphone terminal with 16 volume settings for accurate audio monitoring.
Ultra-compact with Detachable Handle

A detachable handle provides the user with expanded audio performance and added flexibility. Removing the handle allows the camcorder to be made more compact for convenient storage when travelling. Included on the handle are the following terminals, controls and monitors:

Two built-in XLR audio input terminals with phantom power

  • Accessory shoe (cold)
  • External microphone holder
  • Manual audio level control
  • Zoom control and record start/stop button
  • Infrared light
  • Tally lamp
High Definition Peaking for Focus Assist

To enhance focusing capability, the XA11 Professional Camcorder provides Focus Assist. It includes enlargement, which helps in capturing your subject in razor-sharp focus. It works by providing a 2x magnification of your subject, which is automatically cancelled when you start recording. Also included is color peaking, which shows the shooting object’s focused areas in actual colors.

Assignable Buttons for Custom Shooting
The XA11 Professional Camcorder is equipped with five assignable buttons so that the camcorder can be tailored to the specific preferences or needs of the user.

  • Button 1 is preset as AF/MF.
  • Button 2 is preset as Pre REC.
  • Button 3 has no preset.
  • Button 4 has no preset.
  • Button 5 is preset as Rec Review.
Infrared Shooting Mode for Extreme Low-light Conditions

The XA11 Professional Camcorder features an Infrared Mode allowing the capture of video in conditions with little to no ambient light. Compared to the XA25 and XA20, the XA11 can shoot at brightness levels that are approximately 1.4 times more sensitive, and allows low-light capture by removing the infrared cutoff filter from the optical path. Its specially designed lens coating allows the infrared light to pass through to the image sensor. Additionally, the detachable handle of the XA11 features an infrared emitter with a diffuser to shoot appealing infrared imagery even in complete darkness. For nighttime videographers or law enforcement users, the benefits of a compact, high-performance camcorder for shooting in such conditions are obvious. Without the need to add lights, the shooter can save time on set-up. Also, the XA11 gives the option of recording in white or green mode.

Connectivity to Various Inputs and Outputs
Not only does the XA11 Professional Camcorder provide the user with incredible control over the image, it also provides immense creative freedom when it comes to inputs and outputs, including:

  • HDMI Output (HDMI mini connector, time code can be superimposed)
  • Composite Video Output (3.5mm)
  • USB Hi-Speed Terminal
  • (2) XLR Audio Input (when handle is attached) (See audio section for more details)
  • Microphone Input (3.5mm) (See audio section for more details)
  • Headphone Jack (3.5mm) (See audio section for more details)
  • Accessory Shoe (when handle is attached)


Advanced Display Features: Zebra, Color Bars and Test Tone
Color bars and test tone can be selected and recorded. The color bars comply with the SMPTE standard. -12 dB, -18 dB or -20 dB can be selected as the test tone.
Enhanced zebra pattern (70% or 100%) indicates “blown out” or high brightness areas to help you set the proper exposure.

The white balance control has six available presets selectable through a variety of day and artificial light conditions (Daylight, Shade, Cloudy, Fluorescent, Fluorescent H and Tungsten), as well as two manual white balance settings. Color temperature may also be manually set from 2,000K to 15,000K in 100K increments for more precise adjustment.

Impressive Slow and Fast Motion, including Interval Recording from 2x to 1200x
Slow and Fast Motion Modes allow the XA11 Professional Camcorder to record a different frame rate than the playback frame rate (only in MP4 recording modes), for a fast or slow motion effect during playback. Since the camera is recording real frames and modifying the playback rate, there is virtually no quality loss and maximum image quality is maintained. Additionally, interval recording allows the user to record frames at specified intervals, providing time-lapse recording of up to 1200x and slow motion down to 0.4x of the original speed.

Specifications in detail

Image Sensor

Sensor

1/2.84 inch type HD CMOS Pro

Filter

RGB Primary Colour filter (Bayer array)

Total Pixels

3.09 megapixels (2208 x 1398)

Effective pixels per sensor

2.91 megapixels (2136 x 1362)

Minimum illumination

Low Light Mode Approx. 0.1 Lx.
Auto Mode (Auto Slow Shutter selected Approx. 1.0Lx

Horizontal Resolution

900 TV lines (External via SDI, XA15)

Lens

Zoom ratio

20 x Optical

Focal Length

3.67 - 73.4mm (35mm equivalent: 28.8 - 576mm) 1

Minimum focus distance

60cm (throughout zoom range);
10mm ( Wide MACRO setting)

ND filter

Built-in gradation ND filter

Zoom control

Zoom rockers on body and handle;
Selectable manual zoom/focus ring on lens;
Selectable High Speed and Soft Zoom modes available.

Zoom Speed

Zoom Rocker:
Variable speed/Fixed speed (Fast/Normal/Slow, 16 speed level settings available in each mode);
Grip zoom:
Fixed speed (Fast/Normal/Slow, 16 speed level settings available in each mode)
Zoom Ring: As operation speed

Focus control

Manual  control via focus ring, automatic (Instant AF, Medium AF, TV AF, Face Detection AF, Face Only AF), Push AF

Iris control

Ring control;  Full Auto

Aperture range

f1.8 - f16

Filter diameter

58mm

Lens elements/groups

12/10

Aperture blades

8 Blade Circular Aperture

Image stabilization system

Dynamic IS and Powered IS, 5 Axis image stabilisation

Digital zoom/Teleconverter

2 x Tele Converter, x400 Digital Zoom

Image Processor

Type

DIGIC DV 4

Sampling accuracy

4:2:0 AVCHD/MP4

Bit depth

8 bit

Exposure Control

Exposure metering

Centre-weighted average metering: In the P, Av, Tv, Cinema, Portrait, Sports,
Low Light and IR modes
Segment evaluative metering: Snow, Beach, Sunset, Spotlight, Night modes
No metering: Fireworks; Fixed exposure [1/60 sec. (PAL: 1/50 sec.)],
M (manual exposure);

Exposure control

AUTO mode: Smart Auto,
Manual mode: P, Tv, Av, M (manual exposure), SCN (Portrait, Sports, Snow, Beach,
Sunset, Night, Low Light, Spotlight, Fireworks)
Cinema mode: P, Tv, Av, M

Exposure Compensation

± 12 steps, Displayed as EV value; 0  EV -  ±3.0 EV

Auto Exposure mode

Full Auto

Push Auto Iris

No

Gain Control setting

Full Auto/AGC Limit/Manual

Auto Gain Control limit

In manual exposure (P, Av, and Tv modes): 0-24 dB (in 1 dB increments),
In the Cinema mode: 0-18 dB (in 1 dB increments),
In the Wide DR mode: 6-24 dB (in 1 dB increments)

Gain setting

During M (manual) shooting: The gain can be set in 1 dB steps from 0 dB to 24 dB.
In the cinema mode: The gain can be set in 1 dB steps from 0 dB to 18 dB.
When Image Effects is set to “Look” and Wide DR is set, the lowest sensitivity is 6 dB

Shutter

Control Modes

Full Auto / Manual control (Auto; Speed; Angle; Clear Scan (CS); Slow Shutter (SLS); IR Slow Shutter)

Shutter speed

1/6  to 1/2000 depending on frame rate and operating mode

Clear Scan

No

Infrared

Infrared shooting mode

YES (green or white)

Built-in IR lamp

YES, in handle unit

Misc.

Stored Configurations

Cinema standard,  Vivid, Dream, Cool, Sepia, Old Movies, Memory
Wide DR, Highlight Priority

Storage Medium

SD/SDHC memory card

Colour Bars

YES (SMPTE or EBU), with 1KHz Tone (Tone via Audio Menu)

Recording

Video storage media

SD Card x 2
Dual Format recording, Double slot (simultaneous) recording and Relay (continuous) recording possible.

Type

SD card Class 4 or higher, Class 6 & 10 recommended for 35Mbps MP4 recording

Recording time

128GB SD Card:MP4: up to 8 Hours (50P @35Mbps)
AVCHD  up to 10 hours 10 Minutes (5p @28Mbps)

Recording file format

MPEG-4/AVC/H.264

Recording format

AVCHD: 28/24/17/5Mbps
MP4:  35/24/17/9/3 Mbps;
All modes variable bit rate, 4:2:0 colour sampling

Recording frame rate (PAL model)

AVCHD:
28Mbps 50.00P,1920 x 1080, 24/17Mbps 1920 x 1080 50.00i/PF25
5Mbps 1440 x 1080  50i/PF25
MP4:
35Mbps 1920 x 1080: 50P
24/17Mbps 1920 x 1080:25P
8/4 Mbps   1280 x 720: 25P
3Mbps    640 x 360: 25P

Slow/Fast motion

YES (MP4 recording Only)
50.00P (35 Mbps) x2 17.5 Mbps
25.00P (24 Mbps or 17 Mbps) x0.5, x2, x4, x10, x20, x60, x120, x1200

Interval Record

NO

Frame Record

YES.  2, 6 or 12 frames

Pre Record (cache record)

YES (3 seconds)

Scan Reverse

YES.  Vertical/horizontal/both

Audio

Recording

16-bit 4ch or 2ch (48 kHz) linear PCM

Control

Audio limiter, Auto/manual settings via control dials on handle

Microphone attenuation

YES

Microphone level meter

YES

Photo storage media

SD/SDHC/SDXC memory card

Still quality

During video recording: 1920 x 1080 in 1920 x 1080 or 1440 x 1080 mode,
1280 x 720; 1280 x 720 mode
During playback:  1920x1080

White Balance

Auto

New white sampling system FAWB. Settings include auto, set 1, set 2, colour temperature
setting and pre-set.

Preset

Six presets: [Daylight: approx. 5,400K], [Shade: approx. 8,000 - 8,500K],
[Cloudy: approx. 6,500K], [Tungsten (incandescent or halogen bulb): approx. 3,100K],
[Fluorescent H (3-wavelength fluorescent): approx. 7,000K],
[Fluorescent (white fluorescent): 5,000K]

Colour temperature

The colour temperature (Kelvin) setting ranges from 2,000K to 15,000K (in 100K steps).
WB cannot be selected in the SCN or AUTO mode. Auto adjustment range: 2,800K - 8,000K

Time code

Countup system

Regen, RecRun, Free Run, External, Hold

Start value setting

“00:00:00:00”, Set/Reset selectable

Panel

Type

Capacitive Touch Panel

Size

3.0-inch (7.5 cm)

Dots

Approx. 460,000 dots

Image quality adjustments

Brightness

Adjustable

Yes

Wave Form Monitor

No

Focus Assist

Peaking; Magnifying; Edge Monitor (using  waveform display)

Peaking

Yes. Colour selectable

Zebra

Yes. 70% or 100%

Markers

On/Off ; Level (White/Grey), and Grid (White/Grey)

Electronic View Finder (EVF)

Size

0.24-inch (0.61 cm),

Dots

approx. 1.56 million dots,

Adjustable

Vertical tilt, up to 45°

Field of View Coverage

100%

Correction lens

+ 2.0 to -5 dioptre

Inputs/Outputs

Audio in

x2 XLR Input on Handle Unit. Line, Mic or 48V Phantom Power), 3.5mm microphone input jack

Headphone output

3.5mm stereo jack

HDMI

YES

USB

YES (Mini-B, USB 2.0 Hi-Speed, output only)

HD/SD-SDI output

YES, BNC, output only, Video, embedded audio and time code. (XA15 Only)

LAN

No

AV terminal

3.5mm mini jack (output only for video and audio)

DC input

YES

Remote Control Terminal

No

Other Features

Tally lamp

YES in Handle Unit

Accessory shoe

YES (cold shoe)

Custom Button Assignment

YES 5 Assignable Buttons. Select from: Powered IS / BLC Always On / Face Only AF / Video Snapshot / WB Priority / Pre Rec / IR Light / Audio Output CH / [AF/MF] /Rec Review / Rec.Programs / BLC Always On / White balance / AGC Limit / Focus / Exposure / Audio Scene / Mic level / Zoom / Image Stabilizer / Image Effects / [Off]

Custom Dial

Yes. Tv/Av/Manual exposure/AGC Limit/Exposure/Off

Wireless LAN standards

None

Supported Wi-Fi Functions

None

Supported Browser for Remote Operation

None

Remote Operation Control Features

None

Live view image Resolution

None

Authentication Systems

None

Encryption

None

GPS Information (Optional Accessory)

Real-time display of Latitude, Longitude, Elevation, UTC and Satellite Reception

Accessories

Supplied

Lens hood with barrier, Mic holder unit (w/ screw), Handle unit (HDU-1), Compact power adapter (CA-570), AC cord , Battery Pack BP-820

Optionals

Canon Battery Pack BP-820 (supplied)/BP-828,Canon Compact Power Adapter CA-570 (supplied with XA15/XA11)
Canon Battery Charger CG-800E, Canon High speed HDMI cable HTC-100, Canon High speed HDMI cable HTC-100/ High speed HDMI cable HTC-100/S, Canon Stereo Video Cable STV-250N,Canon Interface Cable IFC-300PCU/S / IFC-400PCU, Canon Tele Converter TL-H58, Canon Wide Attachment WA-H58,
Canon Soft Carrying Case SC-1000, SC-2000, Canon Wrist Strap WS-20, Canon Shoulder Strap SS-600/650, Canon PROTECT Filter 58 mm, Canon ND4-L Filter 58 mm, Canon ND8-L Filter 58 mm, Canon GPS Receiver GP-E2
Canon Battery Video Light VL-10Li/VL-10LiII
Canon Battery Pack BP-900 series (for VL-10Li/VL-10LiII)
Canon Compact Power Adapter CA-910/920/930 (charges BP-900 series battery packs)
Canon Car Battery Adapter CB-910/920 (for charging the BP-900 series)

Power

Power Consumption

Max 4.9W (Approx.) MP4 recording, 35Mbps

Battery

BP-820(supplied)BP-828 (Optional)

Continuous Recording Time

MP4 recording, 35Mbps: 145 Minutes (BP-820); 220 Minutes (BP-828)(approx.)

Size and Weights

Dimensions

Approx. 131 x 180 x 231 mm (approx. 5.2 x 7.1 x 9.1 in.)
[Including lens hood, mic holder unit, and handle unit]

Weight (camera only)

XA15: Approx. 750 g (1.7 lb) XA11: Approx. 745 g (1.6 lb)

Weight (fully equipped)

XA15: Approx. 1140 g (2.5 lb)
XA11: Approx. 1135 g (2.5 lb)
Includes lens hood, mic holder unit, handle unit, BP-820, and 1 memory card

Operating Temperature range

Approx. -5 to 45°C, 60% (relative humidity)
Approx. 0 to 40°C, 85% (relative humidity)

Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures. Thank you!

Make your order here today and have Gadget Boss Uganda deliver it right at your most convenient picking point or doorstep

Please enjoy more shopping of wide range of items at affordable prices on our store at www.gadgetboss.ug

RETURNS POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gadgetboss.ug.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@gadgetboss.ug and send your item to: P.O.Box 26770, Kampala, Uganda, Kampala, C, 00256, Uganda.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: P.O.Box 26770, Kampala, Uganda, Kampala, C, 00256, Uganda.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over UGX 7,000,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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